The CEO of Fearnley Real Estateis responsible for the company’s processing of personal data. This statement contains information about gathering of personal data on this website (Norwegian Personal Information Act section 19) and general information about how we treat personal data (NPIA section 18, paragraph 1).
The basis of Fearnley Real Estate for processing personal data will vary, but pursuant to section 8 (a) and (b) of the Personal Data Act, it will consist of the consent from the data subject, or; because it is required by law. Furthermore, it may be necessary to process personal data to fulfill an agreement with the registered person or to fulfill a legal obligation. Consent to processing personal data may be withdrawn at any time pursuant to Article 13 (2) (c) of the GDPR.
2. About personal information and regulations
Personal information is information and assessments that can be linked to an identifiable individual. This may be name, address, phone number, email address, IP address and behavioral history.
All processing of personal data, such as collection, registration, storage and extradition is subject to separate rules, including the Personal Information Act. It is the CEO who is responsible for the treatment in accordance with the law's rules. The Data Inspectorate supervises compliance with the law.
3. What kind of information do we collect?
In order to deliver as good services as possible, we rely on collecting various types of information, including personal information about you. Below is an overview of how we typically collect personal information and what information this typically is. We do not collect sensitive information.
a) Information you provide to us
When you register on our website, you must provide some information stored by us, such as name, email address, and mobile number. In some cases, we also need to reach you by post or know more about where you are. We will also save information when you contact us later. The information you provide can also be enriched using the assisting services or social media you give us access to.
b) Information we receive through the use of our services
When using our services, we record information about what services you use and how to use them. We collect information about:
i) Your device and your internet connection
We can record information about the device you use, such as mobile/PC, operating system, and browser vendor. We can also collect information about the connection to our services, such as IP addresses, network IDs and cookies.
ii) Use of service or purchase
We record information about your use of the services, such as which pages you visit, when you visit these pages, and what features you have used on the pages.
c) Information we receive from other sources
We may receive information about you if you use any of the other services we offer on this site. We also work closely with third parties (such as business partners, technical services and search engine providers) and may receive information about you from these. This also includes information that is publicly available.
d) Cookies and other content stored locally
When you use our services or are on our website, cookies and other data are stored that can be read by us later.
e) Automatic assessments
Through analysis of your behavior, automatic categorization of you as a customer can be deduced.
4. What is the information used for?
We use personal information for the following purposes:
a) To deliver and improve our services
We use personal information to deliver our services to you and to ensure the best possible user experience for you, such as content customization based on screen/device size, and ensuring the fastest possible loading of the pages.
b) To customize the services, provide recommendations and relevant marketing
We would like to provide you with recommendations, product information and service adjustments that are most relevant to you. This will both be given based on your own behavior, for example. based on the products and services you've used, ads you've clicked on, or articles you've read, and based on the behavior of other users with similar usage patterns like you.
c) To prepare statistics and understand market trends
We prepare statistics and chart market trends. We do this to improve and further develop our product offerings and services. As far as practicable, we try to do this with anonymous information without knowing that the information is specifically linked to you.
d) To prevent abuse of our services
We use personal information to prevent abuse of our services. Abuse may be an attempt to log in to someone else's accounts, attempted fraud, spamming, hot, malicious and other acts prohibited by Norwegian law.
5. Sharing of information
Fearnley Real Estate, in some cases, shares personal information with other companies that perform services on our behalf. This is first and foremost to provide you with a safer and better user experience. Here are the most important examples:
a) When others perform services on our behalf
FFor example, web and marketing agencies to run the website and show you targeted marketing as well as creating campaigns. These are not allowed to use this personal information for anything other than performing services for Fearnley Real Estate.
b) In case of suspected offenses
information may be provided to public authorities upon request. We will also be able to disclose information on suspicion of fraud, or information necessary to resolve specific disputes.
6. Deletion of personal data
We are required by law to keep certain personal information. Examples of this are:
- Law on accounting
You are entitled to demand deletion of all our stored information about you, unless we are legally obliged to retain this information. Please contact us in order to cancel your customer relationship via e-mail to firstname.lastname@example.org.
7. Security of personal data
We use appropriate security measures to protect personal information under our control against unauthorized access, retrieval, use, disclosure, copying, modification or disposal.
8. Specifics regarding e-mail and SMS marketing
If you have an active customer relationship with us, we may send you e-mail marketing or other electronic communication methods in accordance with section 15 of the Marketing Act. This includes newsletters and other inquiries regarding content, services, offers, promotions and events from us via email, phone, SMS and social media.
However, if you do not have an active customer relationship, we will only send such marketing if you have given us consent. Your personal data can also be used to customize this communication. You can at any time easily and free of charge sign up for marketing requests through the unsubscribe feature in your e-mail/SMS, or by contacting email@example.com.
9. Changes to the Privacy Statement
We may periodically update or change the privacy statement.
10. Right to complain
You have the right to appeal to a supervisory authority, here the Data Inspectorate, pursuant to GDPR Article 13 (2) letter d.
11. Contact information
If you have questions about our privacy statement or our use of personal information, please contact us at firstname.lastname@example.org